Community manager / October 2016 – February 2017 (internship)
TBWA\Helsinki is truly international marketing agency in Finland, with years of proven record of successfully combining first-class creative planning, analytics and technology. It is a part of TBWA Worldwide agency network that is known as the Disruption® Company. Through the power of Disruption, TBWA helps brands find strategic and creative white space to thrive in the future.
I worked as a community manager trainee but I would say my tasks were more like a content managers tasks. I worked mainly with social media and with multiple customers. I did content planning and management and helped with content strategy, photography, graphic design and copywriting. I brought a lot of new ideas for our projects. I also participated on analyzing the content success in social media and audience targeting and boosting posts on Facebook. I got a lot of responsibilities at TBWA and a lot of good feedback and recommendations.
Social media manager and moderator / April 2014 – January 2015
Iltalehti is the third largest newspaper in Finland and their website Iltalehti.fi is one of the most popular Internet sites in Finland. As social media moderator, my responsibilities included posting and moderating content on their Facebook, Twitter and Instagram pages, obtaining, analysing and publishing content in sections of their newspaper, answering emails, and editing photos. I was awarded twice for my excellent work at Iltalehti.
Gaining work experience since 2011
I started to work when I was 16, since then, I have worked for over three years in various sectors from customer service, telemarketing to sales. At K-extra Freda, I was the department head. At Kareta Oy and Telemarkkinointi Poppanen Tmi, I was recognised for telemarketing success. At Atma trade Oy, I received a pay raise for my work, a very rare occasion for their employees. With these work experiences, I learned to persevere, provide quality customer service, and uphold great responsibility. I developed great sales negotiation skills and work ethic along with humility and adaptation.
Lassila & Tikanoja Oy / Kareta Oy / Telemarkkinointi Poppanen Tmi / Suomen Punainen Risti / Atma trade Oy / SSP Finland Oy / K-extra Freda / Alma media Oy / Vara-Apu Oy / TBWA /
Metropolia University of Applied Sciences, Digital Media, 2013-2017, Finland, Helsinki
Kadir Has Üniversitesi, Communication Design, 2016 Spring, Turkey, Istanbul
ESAD Escola Superior de Artes e Design, Communication design, 2015 Spring, Portugal, Porto
Etelä-Karjalan Ammattiopisto, Vocational school, Business and Administration, 2008-2011, Finland, Imatra
FI– C1 Fluent / EN – B2 Good / RU – B1 Satisfactory / SE – A2 Satisfactory
SEO / Social Media / Marketing / Concept design /
Online advertising / Graphic design / Content
planning / UX & UI / Copywriting /
Web design / Photography /
Wireframes / Group work / Video editing &
filming / Project management /